SHIPPING POLICY

How long will my shipment take?  

Orders placed by 3 pm EST generalyl ship same day, however backordered items or added services such as programming may delay the processing time up to 5 additional business days. Shipment times will vary based on shipping address and the rate selected for the order. Please keep in mine that couriers do not ship on Saturdays, Sundays, and major US holidays. If you do need your order delivered on a Saturday you can pay an additional $20.00 fee above the Next Day Air rate for this service. Saturday delivery orders must be placed by phone.

Next Day Air is guaranteed for Next Day delivery (Friday orders will be delivered on Monday)

2nd Day Air is guaranteed for 2 business days (Friday orders will be delivered on Tuesday)

3 Day Select is guaranteed for 3 business days (Friday orders will be delivered on Wednesday)

Ground varies according to your location.  Below is a map that shows a general representation of shipment time for ground packages shipping from our Maryland warehouse.  

NOTICE: Standard Ground*, Economy, and Promotional shipping estimates are NOT guaranteed during the holidays. Expedited services are available if you are purchasing your order as a gift for Christmas.

How much will shipping cost?  

To calculate shipping cost just adds the products you want to your shopping cart on our website and you will see the area below your items to Calculate Shipping Cost.  Just plug in your Zip Code, select your shipping method and click calculate shipping.  It will give you live shipping rates and any available shipping options. 

Refused Orders
Customers are responsible for covering the returned package freight cost that the carrier imposes plus the original shipment cost. If the order was placed with a free shipping promotion the shipping cost that we covered for you plus the returned package freight cost will be charged. There will also be a 25% restocking fee on all refused orders.