Please note that due to COVID-19, shipping time may be impacted. Our carriers cannot guarantee that orders placed with 2 Day Air or Next Day Air will arrive on time.
Credit Card and PayPal Approvals
Your bill to or ship to address must be confirmed by the type of processor you select at checkout (PayPal, Visa, MC, Amex, Discover). If the ship to address is not the bill to address is we will notify you via an email and ship your order to the confirmation address.
All returns must include the following
If any of these items are missing you may be charged a 25% restocking fee.
Shipping
We try to ship all orders placed before 3pm EST the next business day. Orders placed Saturday or Sunday’s will ship Tuesday. Unless Programming, configuration, upgrade keys, ect., a back ordered item is purchased, or we require order verification before shipment. We will make every effort to get all orders out the same day, however, we cannot guarantee this. A copy of your invoice with tracking information will be forwarded to you as soon as your order ships.
Return shipping is not provided and is not eligible for reimbursement/credit. You may use any prepaid method you, we do recommend shipping the product back by UPS and insuring your shipment.
If you received free shipping on your order due to a promotion and are returning the item for any reason other than a manufacturer's defect the shipping covered by BearcatWarehouse will be deducted from your eligible credit.
County Programming may add an additional two to three business days for delivery. Once your scanner has been programmed, county programmed radios are returnable only for a store credit or exchange within 14 days of delivery. Credit will be given for the price of the radio and any returned accessories only. Programming fees (County, Optimization, and Nascar Race) are not eligible for a refund.
Returns will not be accepted beyond 30 days after purchase without express permission from a BearcatWarehouse representative. All Uniden scanners come with a 1-Year manufacturer's warranty. If you are past the 30-day return window and are experiencing difficulty with your scanner please contact the manufacturer for assistance. Some accessories are also covered by their manufacturer's warranties. Please contact a representative for assistance with contacting your accessory's manufacturer.
Oversized items purchased with a package will ship ground if Air freight is selected.
Do you have a question about your order status or a purchase you are considering? We're here to help!
Mail to: | admin@bearcatwarehouse.com |
Phone: | 1-877-568-7226 |
Address: | 6030 Marshalee Drive, Suite 721, Elkridge, MD 21075 |
Mac Support Assistant
Windows Support Assistant