Return and Repair Policies

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What is Bearcat Warehouse's Return/Repair Policy?

Bearcatwarehouse.com offers a 30 day money back guarantee if you are not satisfied. After that time most Uniden products come with a one year full Uniden warranty .

To obtain a return authorizations within 30 days of purchase send an email to mailto:customerservice@bearcatwarehouse.com 24 hours a day, 7 days a week.

Include the following information:

· Customer name

Invoice number or order number
If the product has been opened
The reason for the return

All returns must have prior approval. Product must include the follow; the original, unmarked packaging including any accessories, manuals, documentation, UPC code, and registration that shipped with the product. If any of these items are missing you may be charged a 25% restocking fee. The customer is responsible for the return freight. We recommend shipping the product back by UPS and insuring your shipment.

You will receive a credit within 30 days of your return. A credit will be given for the product only.

After 30 days please contact Uniden for product repair - Uniden has a one year parts/labor warranty on all their products. Keep your receipt should it be necessary to return the product under the warranty

Factory Backorders

Terms and Conditions: Our system is set up to automatically charge customer's credit cards at the time of the order. If an item is on factory backorder with our site then it is nationally allocated. In order to confirm that you will receive a unit from our next shipment we need to charge your credit card.

Refused Orders

There will be a 25% restocking fee on all refused orders.

Address Corrections

If an address correction is needed in order to complete your shipment by UPS you will be charged the addional freight to the original credit card used for your order.