BearcatWarehouse.com Return Policy

Bearcatwarehouse.com offers a 30 day money back guarantee if you are not satisfied. After that time most products come with a one year full Uniden warranty (See Uniden contact information below).

To obtain a return authorizations within 30 days of purchase send an email to customerservice@bearcatwarehouse.com 24 hours a day, 7 days a week.

Include the following information:

• Customer name
• Invoice number or order number
• If the product has been opened
• The reason for the return

All returns must have prior approval. Product must include the follow; the original, unmarked packaging including any accessories, manuals, documentation, UPC code, and registration that shipped with the product. If any of these items are missing you may be charged a 25% restocking fee. The customer is responsible for the return freight. We recommend shipping the product back by UPS and insuring your shipment.

You will receive a credit within 30 days of your return. A credit will be given for the product only.

After 30 days please contact Uniden for  product repair

Terms and Conditions:   County Programming may add an additional two to three days for delivery. Once your scanner has been programmed, County programmed radios are returnable only for a store credit or exchange within 14 days of delivery for the price of the radio only. Programming fees are not refundable or creditable. (Re-stocking charges may apply if the radio, accessories or the packaging are not returned in original condition.)